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SNCF
Within the Direction Entreprises et Agences department, in charge of the redesign of the FERIA website, covering the technical and functional scope.
Context : Project management from A to Z (framing, design, deployment) and support for the external agency in charge of web development.
Role : My role was to ensure that the client's needs were respected by the development agency throughout the design of the project.
Methodology : SCRUM
Tasks :
- Gathering user needs
- Participation in UX-UI workshops
- Prioritization & Backlog update
- Design sprints
- Leading of the different agile meetings
- Functionnal & Acceptance Tests
- User training
More details
Mondelez
Within the Sales Operation department, project management on various internal IS tools.
Context: Support of the sales team in order to keep up to date and develop the various internal tools used by the sales teams.
- Mission 1: Commercial campaign management tool dedicated to the Sales Force
- Mission 2: Product catalog tool and promotion mechanics management
- Mission 3: Sales Forecasting Tool
Role: Responsible for the quality of the various internal tools of the Sales teams. In charge of identifying, qualifying and prioritizing reported anomalies, assigning them to the development agency and guaranteeing their delivery to the client.
Actions:
- Follow-up of user incidents and anomalies
- Gathering user requirements and formalization in specifications for evolution
- Implementation of "High Time" campaigns: retroplanning, data integration, tests & acceptance
- Implementation and analysis of a sales recommendation algorithm to support salespeople and adjust their sales volumes
- KPI reporting
- User training
OverFlow
Project to create a Gaming Room Esport in the heart of Paris.
- Market study, Business Plan, Pitch Deck, Forecast income statement, Financing & Cash flow plan, Communication plan, Web model
- Presentation of the project in front of financial actors for fundraising
- Negotiation with suppliers and development of partnerships
Monoprix
Within the IT system department of Monoprix, participation in the development of several e-commerce projects for individual Monoprix customers. Agile methodology applied for all of these projects.
Context: As part of their digital transformation, reinforcement of the Monoprix teams for the various web and mobile projects aimed at improving the customer experience and making the brand one of the digital pioneers.
- Mission 1: AMOA on the redesign of the back-office of the e-commerce site
- Mission 2: Test on the redesign of the front office of the e-commerce site
- Mission 3: Mobile Application Quality Manager
- Mission 4: Participation in the integration of the Monoprix offer into Amazon Prime Now
Role: In charge of ensuring the development and monitoring of the various Monoprix projects. Framing, design, project monitoring, quality and recipe and delivery.
Actions:
- Collection and analysis of customer needs
- Writing functional specifications
- Setting up datasets
- Planning
- Functional et technical tests
- Database integration tests
- Technical tests of the webservices
- Anomaly reporting & KPIs
- User training
Orange
Within the Middle East Africa department, the Orange Football Club product is a reference for African football fans on three platforms: Web, Application, Social networks
– 4M de fans sur Facebook
– 180k de followers sur Twitter
– 150k téléchargements sur l’application
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